Momentum Health Contact Centre Learning Programme 2026
Momentum Health Contact Centre Learnership Programme 2026 – Gauteng Opportunity for Unemployed Youth
Momentum Health Unveils 2026 Contact Centre Learnership Opportunity in Gauteng
For individuals residing in Gauteng who are currently out of work and eager to establish a foothold in the medical aid, health insurance, or contact centre sector, the Momentum Contact Centre Learnership Programme for 2026 presents a pivotal opportunity to reshape your professional path.
Momentum Health Contact Centre Learning Programme 2026
Preparing Yourself for Learnership Success
Are you poised for these invaluable learnerships?
- Assess your readiness for these learnerships by taking our Learnership Readiness Quiz here.
- Monitor your daily career progress here.
- Craft and download your CV tailored for these opportunities here.
- Develop a compelling Motivational Letter for your application here.
- Hone your interview skills with practice questions and answers here.
- Explore additional learnerships available for 2026 here.
These preparation tools are essential for applicants who want to stand out in highly competitive learnership programmes offered by large corporate employers such as Momentum Health.
Momentum Health Contact Centre Learning Programme 2026
About Momentum Health and the Momentum Metropolitan Group
Momentum Health operates as a key division of the Momentum Metropolitan Group, one of South Africa’s most established and trusted financial services and insurance providers. The group operates across health insurance, life insurance, investments, savings, and employee benefits.
Momentum Health specifically focuses on:
- Medical scheme administration
- Health insurance products
- Client engagement and service excellence
- Regulatory compliance within the healthcare sector
Participating in a learnership hosted by Momentum Health offers learners exposure to a highly regulated, professional corporate environment that mirrors real-world employment conditions.
Momentum Health Contact Centre Learning Programme 2026
Momentum Health, a constituent of the broader Momentum Metropolitan Group, has initiated the application process for its year-long Contact Centre Learnership. This initiative aims to provide young South Africans with the chance to acquire a nationally accredited qualification alongside invaluable hands-on professional exposure within a structured corporate setting.
Momentum Health Contact Centre Learning Programme 2026
This initiative transcends the scope of a mere short course. It represents a structured vocational training programme culminating in an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5) – a credential that is highly sought after across numerous medical schemes, insurance providers, administrative entities, and contact centres throughout the nation.
Momentum Health Contact Centre Learning Programme 2026
Programme Summary
| Detail | Information |
|---|---|
| Hosted by | Momentum Health (a division of Momentum Metropolitan Group) |
| Programme Title | Contact Centre Learnership |
| Accredited Qualification | Occupational Certificate: Health Care Benefits Advisor (NQF Level 5) |
| SAQA ID | 105030 |
| Internal Reference | MMH250228-11 |
| Duration | Twelve months |
| Commencement Date | 01 February 2026 |
| Conclusion Date | 31 January 2027 |
| Application Deadline | 12 January 2026 |
| Location | Centurion, Gauteng |
| Employment Status | Temporary (Learnership) |
| Age Criteria | 18 – 30 years old |
| Eligibility | Unemployed South African youth |
| Inclusivity | Individuals with disabilities are strongly encouraged to apply |
Understanding the Opportunity
Given South Africa’s persistently elevated youth unemployment rates, a primary obstacle for many young individuals, even those with a Matric certificate, is the absence of prior work experience. Learnerships such as this one are specifically crafted to address this critical issue.
Momentum Health Contact Centre Learning Programme 2026
The Momentum Contact Centre Learnership seamlessly integrates:
- Formalised classroom instruction
- Practical workplace training
- Authentic client engagement
- Evaluations pertinent to the industry
Upon completion of the programme, participants will depart with more than just a qualification; they will possess tangible skills, professional acclimatisation, and a credible professional history that renders them highly marketable across diverse industries.
Momentum Health Contact Centre Learning Programme 2026
Why This Learnership Matters
A learnership constitutes a structured vocational development scheme, formally registered with a SETA and meticulously aligned with a national qualification.
This Momentum learnership culminates in:
Occupational Certificate: Health Care Benefits Advisor (NQF Level 5)
This esteemed qualification endows learners with:
- An in-depth understanding of medical aid offerings
- Proficiency in healthcare benefits administration
- Expertise in client advisory services and contact centre operations
- Comprehensive knowledge of compliance protocols and industry benchmarks
It is crucial to note: While successful completion does not assure a permanent position, it substantially enhances career prospects and creates numerous avenues within the health and insurance sectors.
Momentum Health Contact Centre Learning Programme 2026
Minimum Eligibility Requirements
To qualify for this programme, all prospective candidates must satisfy the following criteria:
Educational Prerequisites:
- Prospective applicants must have successfully completed Grade 12 (Matric).
- A minimum of 40% in Mathematics or 60% in Mathematical Literacy is required.
- Achieve at least 50% in English and one additional South African language.
Momentum Health Contact Centre Learning Programme 2026
Personal Attributes:
- Applicants must be South African citizens.
- Aged between 18 and 30 years old.
- Currently unemployed.
- Should not be enrolled in any full-time or part-time studies.
- Must not have previously completed this specific learnership.
- A commitment to the full 12-month duration is essential.
- Ability to independently travel to Centurion.
Momentum Health Contact Centre Learning Programme 2026
Desirable Skill:
- Proficiency in computer literacy (including MS Word, email, and fundamental system navigation) will be considered an advantage.
Inclusivity:
- Individuals living with disabilities are actively encouraged to submit their applications.
Momentum Health Contact Centre Learning Programme 2026
Mandatory Documents for Upload
All submitted documents must be legible, officially certified, and current. Please ensure all certifications are dated no older than 3 months. Inaccurate or incomplete document submission is a primary cause for application rejection.
Required documents include:
- A certified copy of your Identity Document (ID).
- A certified copy of your Matric certificate.
Momentum Health Contact Centre Learning Programme 2026
Responsibilities During the Learnership
Participants are expected to engage proactively in both instructional sessions and practical workplace duties. These encompass:
- Participating in classroom-based training.
- Engaging in hands-on operational instruction.
- Assimilating knowledge of Momentum Health’s products, policies, and procedural guidelines.
- Addressing client enquiries under expert supervision.
- Maintaining comprehensive logbooks for workplace learning records.
- Developing a Portfolio of Evidence (PoE) for submission to SETA.
- Successfully completing both formative and summative assessments.
- Utilising internal systems and operational instruments.
- Successfully writing and passing the EISA examination.
- Adhering strictly to Momentum Group’s values and codes of professional conduct.
This is not merely a spectator programme; learners are regarded as emerging professionals within the organisation.
Momentum Health Contact Centre Learning Programme 2026
Essential Competencies Sought by Momentum
Momentum seeks attributes beyond academic performance. Ideal candidates typically exhibit:
- Meticulous attention to detail.
- A genuine dedication to the medical scheme and health industry.
- Resilience in high-pressure environments.
- A strong client-focused approach.
- Articulate communication abilities.
- Effective problem-solving capabilities.
- A collaborative spirit and teamwork orientation.
- Self-discipline and a strong sense of accountability.
These proficiencies are applicable well beyond the scope of the learnership itself.
Momentum Health Contact Centre Learning Programme 2026
Application Instructions
APPLY FOR THE MOMENTUM CONTACT CENTRE LEARNERSHIP PROGRAMME 2026 HERE
This opportunity is ideal if you:
- Seek corporate exposure.
- Have an interest in healthcare, insurance, or customer service.
- Are committed to fostering a long-term career.
Insider Tip: Ensure your curriculum vitae is polished and professional. Meticulously verify all your supporting documents, and submit your application promptly, as many Momentum learnerships frequently close before their stated deadline owing to the substantial volume of applications received.
Potential Career Trajectories Post-Learnership
Successful completion of this learnership can pave the way for various career opportunities, such as:
- Contact Centre Agent (Medical Aid / Insurance)
- Health Care Benefits Advisor
- Client Service Consultant
- Medical Scheme Administrator
- Call Centre Team Support
- Claims Administrator
- Customer Experience Consultant
With accumulated experience, participants may subsequently advance into roles like:
- Senior Consultant
- Quality Assurance Specialist
- Team Leader
- Operations Support Specialist
- Training and Facilitation Professional
Across the industry, many previous learners have leveraged this qualification as a catalyst for securing permanent employment.
Frequently Asked Questions (FAQ)
Is a stipend provided?
Yes, learnerships generally include a monthly stipend, though the precise amount is not consistently advertised.
Am I eligible if I reside outside Gauteng?
This programme is expressly designed for Gauteng residents who can independently commute to Centurion.
Does this lead to permanent employment?
No, this is a temporary learnership; however, it substantially enhances future job prospects.
Can I pursue other studies concurrently?
No, candidates are prohibited from being registered at any tertiary institution for the duration of the programme.
Is prior work experience mandatory?
No prior work experience is a prerequisite.
IMPORTANT REMINDER
The application window closes on 12 January 2026.